Silk Road Select

Contacts

Address:
42215 Washington Street #812, Palm Desert, CA 92211
Get directions

Phone number:
+1 442-261-1672

Categories:
Establishment   Home goods store  

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Reviews about Silk Road Select

• lind lamb

  Aug, 10 2018
  ★ ☆ ☆ ☆ ☆
  Scam! I ordered something off their website for $7 and $10 shipping. After a month of hearing nothing regarding the shipping of my item, I sent them an email. They claimed "Recently we had a glitch in our system that priced a few products very low instead of marking them out of stock as they should have been. We no longer had inventory for any of these items, but for some reasons our system glitch marked them around $7. We are very sorry for the inconvenience, we will strive to do better going forward. We are processing refunds for all these orders today."
  
  How does it just happen that the day I email them (one month later) is the day they are processing refunds on all those orders? I truly hope they are going to refund my order, plus shipping, and all the other orders. I hope it's not just the people who actually remembered and sent them an email that get the refund. Seems like such a SCAM. BEWARE. I am very disappointed in the customer service.
• Tracee Alley

  Jun, 12 2018
  ★ ☆ ☆ ☆ ☆
  Ordered an expensive dining set in Sept 2017. After many emails and calling a customer service number (the only one given) I got a person. Same old run around. It's being processed. In October a person I spoke with suggested I cancel the order as it was in a glitch. They gave me a refund and as suggested I waited a few days and ordered it again. Weeks went by, many emails sent, many calls made. Each time I ordered they charged my card immediately tying up my money. In mid November I cancelled again. They did credit my card.
  My advise TAKE YOUR MONEY AND RUN!

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